Privacy policy
Last updated: [14-10-2026]
Velourse (“we”, “us”) respects your privacy. This policy explains how we collect and use your information when you use velourse.business , in line with applicable Indian laws, including the Digital Personal Data Protection Act, 2023.
Information we collect
- Name, phone number, email, and shipping/billing address.
- Order details and payment status (we don’t store card or UPI details; payments are handled by secure gateways such as Razorpay.
- Device and browsing data (IP address, browser type, pages visited) through cookies and analytics tools.
How we use it
- To process, ship, and support your orders
- To contact you about your order by SMS, email, or WhatsApp
- To improve our website and show relevant ads
- To prevent fraud and meet legal obligations
Sharing your information
We share data only with trusted partners needed to run the store: payment gateways, courier and logistics partners, suppliers fulfilling your order, and analytics/advertising platforms such as Meta and Google. We don’t sell your personal data.
Cookies
We use cookies to keep your cart working and to understand how visitors use our site. You can disable cookies in your browser settings, but some features may not work.
Data security
We take reasonable steps to protect your information, but no online system is completely secure.
Your rights
You can ask to access, correct, or delete your personal data, or withdraw consent for marketing messages, by emailing [email].
Changes
We may update this policy from time to time. The latest version will always be on this page.
Contact: velourse12@gmail.com | 8439631617